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About Me


  • 12+ years of experience as a top producing Loan Originator
  • Bilingual
  • Familiar and experienced with most down payment assistance programs
  • Experienced with flip transactions, new construction loans, purchases, refinances, and rehab loans.

     Joella has a team of highly experienced, well trained, and caring individuals who are dedicated to making one of the biggest purchases you will ever make an easy, seamless and even fun experience. Our goal is to make each and every one of our clients a client for life. Joella is bilingual and very experienced with government programs such as FHA, VA and USDA as well as special programs such as down payment assistance and MCC programs.

     Joella and her team will make sure you understand all your loan options and what to expect through each step to the loan process. If you are in the greater Dallas area we encourage you to come in, start the loan process in person, and meet your loan team.  However, we understand your busy schedule will not always permit for that, and with Town Square being paperless, we can also do the entire transaction electronically from the comfort of your own home or office.

     Town Square is a local mortgage lender where all the steps of your loan are done here locally and not outsourced, which means better, faster and more tailored to your needs.  We strive to give you personalized, one on one service, and we promise you will never have to sit through an automated system. From start to finish you will feel like part of the family.  Call me today!

Shay Gaytan, Loan Originator NMLS #516482
Town Square Mortgage & Investments, Inc. NMLS ID 144975
17300 Dallas Parkway Ste. 1030, Dallas, TX  75248
Cell:  (512) 944-3341
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